Live Arrival Guarantee

Butterfly Kits and Caterpillar Cups

In the rare event that your caterpillars do not arrive alive, please contact us within 24 hours of receiving them. We will gladly replace them at no charge. Photos of your caterpillar cups may need to be provided.

Live Butterflies

In the rare event that your butterflies do not arrive alive, please contact us within 24 hours of receiving them. We will gladly replace them at no charge. Photos of your butterflies and their shipping box may need to be provided.